“You’d better make this investment worth our while. You’re asking us to give up the equivalent of five years of our senior leaders’ time to learn how to have better performance conversations. That’s ...
“I’ve got to let you into a secret. I never liked the whole formal performance management thing – and it’s not just because the managers hate me for nagging them about it!” The ...
A few years ago, a friend of mine suffered serious stress as her marriage went through a rough patch. She couldn’t sleep and couldn’t concentrate properly. She began making mistakes at work as ...
Nothing changed from one annual staff survey to the next. Every year, the scores around communication were low. And every year, the answer was the same, as well – put on more training ...
A couple of months ago I was chatting to a senior leader, who was telling me how he’d managed to change his company culture. “You must have communicated well!” I told him admiringly. ...
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