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Helping Leaders Operate at Higher Levels

How to… Deal with Sarcasm at Work

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by  Heather Campbell

By Heather Campbell >> Sarcasm may be described as the lowest form of wit, but that doesn’t stop it being embarrassing at best and hurtful at worst when you are the butt of the sarcastic comment. ...

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How to… Turn ‘No’ Into ‘Yes’

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by  Heather Campbell

By Heather Campbell >> What’s one of the most feared words in the English Language? – ‘No.’ This simple two-letter word really gets in the way of great conversations. That’s why it’s the focus of this ...

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Just How Authentic Should a Leader Be?

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by  Heather Campbell

By Heather Campbell >> Recently the UK’s opposition leader, Ed Miliband, decided to wear his heart on his sleeve and suggest that, looks-wise, David Cameron has the vote-winning image. Was he wise to do so? ...

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How to… Start a Conversation

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by  Heather Campbell

By Heather Campbell >> This is the second in my series of blogs about how to simplify the whole messy area of having conversations at work. In this one we’ll look at how to start a ...

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How to… Make Communicating with Your Team Easier

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by  Heather Campbell

By Heather Campbell >> Boy oh boy, how did the simple interaction of conversations between leaders and the people they lead get so complicated? Coaching conversations, performance conversations, mid-year reviews, one-to-ones, feedback – each one ...

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