By Heather Campbell >> In helping leaders to become more confident and competent communicators, exploring how to give effective feedback is one of the core areas that we encourage our clients to focus on. And ...
By Heather Campbell >> One of the first signs that Christmas is nearly upon us? The John Lewis Christmas advert on TV. Schmaltzy, sentimental, tear-jerking, heart-warming – however you choose to describe this ad, it holds ...
By David Mason >> It’s important to acknowledge that in any debate, both sides believe that they’re right. And we, as human beings, are hard-wired to gravitate towards the things that reinforce our beliefs or ...
If you are a regular reader of the CommsMasters blog, you’ll already know that I have a strong negative reaction to overly-structured, form-focussed performance review processes. Instead, the critical focus should be on ...
Hands up all you leaders out there who look forward to the annual round of formal performance reviews. And hands up everyone in Human Resources who enjoys the annual game of chase-up-the-leaders-who-haven’t-done their-performance-reviews. ...
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