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Latest Articles

Careless Words Lose Hearts and Minds

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by  Heather Campbell

By Heather Campbell >> With the spectre of recession looming over us and a reported 7 out of 10 business leaders preparing for more tough times, employees naturally become extra sensitive about what this means ...

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Is Broadcasting About Ourselves More Productive Than Engaging With Others?

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by  Heather Campbell

By Heather Campbell >> I was at a networking event recently; something I rarely do, as the idea of getting together purely to meet other people – rather than to work on or explore something ...

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Face-to-face Conversations Are Best When Delivering Tough Messages

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by  Heather Campbell

By Heather Campbell >> Ongoing economic woes mean that many business leaders are spending yet another year giving tough messages to employees. Pay freezes or reductions, job losses and fewer opportunities for career progression are ...

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Being A Skilled Communicator Increases In Importance As We Move Into More Senior Roles

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by  Heather Campbell

By Heather Campbell >> A growing criticism of MBA programmes in recent years has been their focus on the logistical side of business (strategy, finance, operations) rather than the interpersonal or emotional intelligence elements. This ...

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Patience Is A Virtue When Getting Results From Our Conversations

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by  Heather Campbell

By Heather Campbell >> Too often in conversations we try to achieve too much at a time. We are not satisfied with allowing time to share views and then working through these to find a ...

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