By Clyde Marwick >> As a senior leader, I often ask myself how effective I am at handling conversations in an assertive – as opposed to aggressive – manner.  There’s a fine line between the two. Throughout my career, I have been fortunate or unfortunate enough (depending how you look at it) to have been involved in a wide range of ‘challenging’ conversations. And over the past few years I have experienced these types of conversations at Boardroom level with increasing frequency. ...

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