Before working with Heather, I was enjoying my role as Head of Retail, exceeding budgets and objectives but also thinking about potential barriers for making my next career move. The internal feedback I received was positive but there were some softer skills required to enable a smooth transition into a more senior role. I worked with Heather for 12 months, gaining a deep insight into confidence, power dynamics and conversation structures plus much more. The programme conclusion coincided with my ...