Recently, I’ve been thinking about confidence. As we find our way out of the clutches of the pandemic, confidence is going to take over from resilience as the crucial attribute for leaders and the people they lead.  If we do not have confidence, recovery from the ravages of Covid will be far harder and far longer. Consumer confidence, confidence in our political leaders, confidence in our business leaders, confidence in the safety of our workplaces, confidence in our job security…and confidence ...

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 Well, did you have champagne, roses and romantic cards for Valentine’s Day last week? Followed by unexpected thoughtful gestures for Random Acts of Kindness Day? Valentine’s Day isn’t really my thing and I had an interesting experience with Random Acts of Kindness a few years ago, which put me off that day a bit too!  Here’s the reason. A few years ago, I came across the idea of Random Acts of Kindness and really liked it. It wasn’t the actual day ...

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Following up on my last article so I can share the fourth and final Leadership Resolution before we get too far into 2021. Otherwise, it’s getting a bit late for New Year commitments 😊. Over the last few weeks I’ve shared three resolutions that leaders can take to significantly increase performance and productivity within their teams when done effectively. But effectiveness isn’t the only criterion. To really get results we need to learn a lesson from the worlds of bacteria and ...

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I missed posting this article last week; I was ‘bubbling’ with my niece, helping with her three-year old toddler and four-month-old baby, neither of whom seem to find that sleeping (either day or night) is a requirement. Once again, hats off to every parent of young children in this lockdown situation. What a tough gig. Back to my rather quieter office this week so let’s get to work with a bit of mathematics. Which of the following questions can you ...

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It’s Annual Performance Review time of year again for many organisations. APRs are amongst those conversations that everyone involved should welcome because of the value they bring. Instead, far too often people dread them. In fact, according to a 2019 Gallup report ‘only 14% of employees strongly agree their performance reviews inspire them to improve. In other words, if performance reviews were a drug, they would not meet FDA approval for efficacy.’ Now, if I were to ask you to list ...

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Heather here. Have you ever bought something in the supermarket that you didn’t actually need or want just because it was on offer? Have you ever exceeded the speed limit a little just because everyone else around you was doing so? Have you ever aimed at a fly in a urinal just because – well – just because it was there?  I’m guessing your answers to the first two questions are “yes”. And most likely the answer to the third ...

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