Recently, I’ve been thinking about confidence. As we find our way out of the clutches of the pandemic, confidence is going to take over from resilience as the crucial attribute for leaders and the people they lead. If we do not have confidence, recovery from the ravages of Covid will be far harder and far longer. Consumer confidence, confidence in our political leaders, confidence in our business leaders, confidence in the safety of our workplaces, confidence in our job security…and confidence ...
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