I guess we start this year with optimism and yet less certainty than we would normally do. I know most of my friends are much more likely to say ‘If I can…’ rather than ‘I intend to…’ when it comes
‘Tis The Season to Be Jolly…Maybe
Well, December has arrived. It’s an auspicious month; one that brings Hanukkah and Christmas festivities, one that heralds the end of the calendar year. Here in the UK we’re hunkering down in the depth of winter, while in Australia people
Getting ready for APRs? Some self-assessment questions to ask yourself first
It’s Annual Performance Review time of year again for many organisations. APRs are amongst those conversations that everyone involved should welcome because of the value they bring. Instead, far too often people dread them. In fact, according to a 2019
What a simple fly teaches leaders about culture change
Heather here. Have you ever bought something in the supermarket that you didn’t actually need or want just because it was on offer? Have you ever exceeded the speed limit a little just because everyone else around you was doing
It’s Not Just Another Conversation
How many Zoom calls have you had this week? Actually, Microsoft Teams seems to be the mode with most of my calls recently although, I must admit, I much prefer Zoom. I really like the breakout-rooms facility – check it
Why leaders find giving feedback difficult and what to do about it

CommsMasters Insights The prospect of ‘giving feedback’ can make even the most confident of leaders stumble over their words or struggle to articulate what needs to be said. A recent Gallup poll found that 69% of senior managers have difficulty
The problem with teams

Developing teams and creating the right conditions for teams to thrive are timeless leadership topics. Leaders put a great deal of effort into ensuring their teams are the best they can be. So-called high performing teams get a great deal
How leaders can use their power wisely

In the latest CommsMasters blog, MD Heather Campbell delves deeper into this complex issue, and asks, just what is our problem with power?
The 5 Secrets of Good Leadership Communication

Heather Campbell shares five secrets of leadership communication you can use to understand things from the other side of the table, and make your communications a two-way street.
THIS is why your communication skills training doesn’t stick…

Yesterday I arrived at work without one critical piece of kit – my mobile phone! This was a big deal. I had lots of calls to make and plenty I was expecting to receive too. But more than making and