Hope all is well with you and yours. Sorry I missed you last week. Truth is, I couldn’t decide what to write about. My mind couldn’t settle on one relevant topic because, more than ever, the business leaders I’m speaking
How to Have Difficult Conversations in the Midst of Covid-19
Last week I outlined the three key topics that leaders have highlighted as their primary people-related challenges right now: How to lead remotely How to have difficult conversations in the midst of Covid-19 How to maintain personal resilience and well-being
Beyond Anxiety and Sadness lies Anger – Leaders Must Prepare
Out for my daily exercise recently, I was running along a footpath with a wide grass verge. I wasn’t alone in my quest for fresh air and that all-important opportunity to get outside in the midst of lockdown. Most people
Resilience in These Uncertain Times: A Series of Complimentary Webinars
During these extraordinary times when news becomes obsolete at lightning speed, we are indeed in uncharted waters. As leaders, more than ever, it is important to provide clear and confident leadership so that our teams move forward with resilience and
Why leaders find giving feedback difficult and what to do about it
CommsMasters Insights The prospect of ‘giving feedback’ can make even the most confident of leaders stumble over their words or struggle to articulate what needs to be said. A recent Gallup poll found that 69% of senior managers have difficulty
If you want people to take accountability – get out of the way!
I recently went on a touring holiday with a friend where I did most of the driving. On the first day, I discovered that this particular friend is a real back-seat driver – and doesn’t even realise it! From which
Changing culture starts with changing behaviours
Cultural evolution is essential for the success of any organisation. The ability to flex and redefine culture underpins an organisation’s ability to future-proof for changing markets, different customers and new generations of employees. The right culture provides competitive advantage that
How bad communication skills affect the bottom line
I want to start by busting a myth about communication skills. Something I hear regularly is this idea that communication skills are simply ‘soft’ skills, and therefore don’t have a tangible impact on an organisation’s bottom line. I couldn’t disagree
Five ways leaders can increase employee engagement
Introduction One thing organisations truly covet is an engaged workforce. Often described as the ‘holy grail’, genuinely engaged employees are proud to work for their organisation and feel they are a vital part of the business. They are more productive,
Three ways leaders stop people from taking accountability
One of the top issues operational leaders seek my help with is getting their people to take on more accountability. Many leaders I speak to are simply not fulfilling their potential because they are working one level or more below