In my article last week, I explored the emotions that people in our workplaces are feeling right now – fear, sadness, anger, guilt and, of course, there’s happiness as well. This week, I’m turning the focus onto those who are
‘Tis The Season to Be Jolly…Maybe
Well, December has arrived. It’s an auspicious month; one that brings Hanukkah and Christmas festivities, one that heralds the end of the calendar year. Here in the UK we’re hunkering down in the depth of winter, while in Australia people
The importance of consistency when so much is inconsistent
Hope all is well with you and yours. Sorry I missed you last week. Truth is, I couldn’t decide what to write about. My mind couldn’t settle on one relevant topic because, more than ever, the business leaders I’m speaking
How to Have Difficult Conversations in the Midst of Covid-19
Last week I outlined the three key topics that leaders have highlighted as their primary people-related challenges right now: How to lead remotely How to have difficult conversations in the midst of Covid-19 How to maintain personal resilience and well-being
Beyond Anxiety and Sadness lies Anger – Leaders Must Prepare
Out for my daily exercise recently, I was running along a footpath with a wide grass verge. I wasn’t alone in my quest for fresh air and that all-important opportunity to get outside in the midst of lockdown. Most people
Resilience in These Uncertain Times: A Series of Complimentary Webinars
During these extraordinary times when news becomes obsolete at lightning speed, we are indeed in uncharted waters. As leaders, more than ever, it is important to provide clear and confident leadership so that our teams move forward with resilience and
Why leaders find giving feedback difficult and what to do about it
CommsMasters Insights The prospect of ‘giving feedback’ can make even the most confident of leaders stumble over their words or struggle to articulate what needs to be said. A recent Gallup poll found that 69% of senior managers have difficulty
If you want people to take accountability – get out of the way!
I recently went on a touring holiday with a friend where I did most of the driving. On the first day, I discovered that this particular friend is a real back-seat driver – and doesn’t even realise it! From which
Changing culture starts with changing behaviours
Cultural evolution is essential for the success of any organisation. The ability to flex and redefine culture underpins an organisation’s ability to future-proof for changing markets, different customers and new generations of employees. The right culture provides competitive advantage that
How bad communication skills affect the bottom line
I want to start by busting a myth about communication skills. Something I hear regularly is this idea that communication skills are simply ‘soft’ skills, and therefore don’t have a tangible impact on an organisation’s bottom line. I couldn’t disagree