It’s Annual Performance Review time of year again for many organisations. APRs are amongst those conversations that everyone involved should welcome because of the value they bring. Instead, far too often people dread them. In fact, according to a 2019
What a simple fly teaches leaders about culture change
Heather here. Have you ever bought something in the supermarket that you didn’t actually need or want just because it was on offer? Have you ever exceeded the speed limit a little just because everyone else around you was doing
Why goals can actually distract from achieving results
You know the saying ‘Culture eats strategy for breakfast’? Well, I’d like to create a saying too, although not sure it will ever become as well-known as Peter Drucker’s. Mine? ‘Strategy eats goals for a mid-afternoon snack.’ Actually, I should
How to have conversations about mental well-being as Covid-19 re-emerges
Heather here. Covid-19 is making itself felt more strongly again here in the UK, with varying degrees of lockdown back in force. Talking to clients around the globe, I know that many are also experiencing the sense of one step
It’s Not Just Another Conversation
How many Zoom calls have you had this week? Actually, Microsoft Teams seems to be the mode with most of my calls recently although, I must admit, I much prefer Zoom. I really like the breakout-rooms facility – check it
How to resolve conflict when a packet of Haribo won’t work
Heather here. Sorry I wasn’t in touch last week. I was fully engaged in childcare duties. I was staying with my niece and her husband who have recently added a baby daughter to their family of three. I spent much
Why Leaders Should Listen to Chumbawumba
Way back in 1997, one-hit wonders Chumbawumba sang ‘I get knocked down, but I get up again. Cos you’re never gonna keep me down’. In more prosaic terms, I’d call this resilience. Dictionary.com defines resilience as: the power or ability to
Workplace vs home office – how to have a meaningful conversation
Heather here. According to BBC Radio 4 this morning, Next (the multinational clothes and homeware retailer) has reported one of the downsides of home-working as ‘missing the cauldron of creativity’ that happens when people are together. I don’t know if
Why leaders should use these four little words more often
‘How do you know if you’ve got the right strategy?’ asked the MBA student ‘When you find out whether or not it worked.’ replied the Strategy expert.The group laughed. ‘I’m not joking’ replied the expert. ‘Strategy is about the future, and the
Beyond Anxiety and Sadness lies Anger – Leaders Must Prepare
Out for my daily exercise recently, I was running along a footpath with a wide grass verge. I wasn’t alone in my quest for fresh air and that all-important opportunity to get outside in the midst of lockdown. Most people