‘How do you know if you’ve got the right strategy?’ asked the MBA student ‘When you find out whether or not it worked.’ replied the Strategy expert.The group laughed. ‘I’m not joking’ replied the expert. ‘Strategy is about the future, and the
Beyond Anxiety and Sadness lies Anger – Leaders Must Prepare
Out for my daily exercise recently, I was running along a footpath with a wide grass verge. I wasn’t alone in my quest for fresh air and that all-important opportunity to get outside in the midst of lockdown. Most people
What Really Persuades People to Make Touch Choices
It’s now Week Six of coronavirus lockdown here in the UK. Despite the sunny weather and some frustration about the lack of freedom, overall, the majority of people continue to follow strict guidelines by leaving home only in very specific
The Importance of Long-Term 1:1 Connection
It’s been a bit of an up and down week here at CommsMasters as we, as a team and individually, have been making sense of new ways of working, the unexpected pressures that now surround us both personally and in
Resilience in These Uncertain Times: A Series of Complimentary Webinars
During these extraordinary times when news becomes obsolete at lightning speed, we are indeed in uncharted waters. As leaders, more than ever, it is important to provide clear and confident leadership so that our teams move forward with resilience and
Communicating In Times of Uncertainty
It’s impossible not to notice. We’re all conscious of the growing concerns around coronavirus. It’s certainly something that is a regular subject of conversation and changed behaviour here in the CommsMasters office, as it is across our clients. As a
Why leaders find giving feedback difficult and what to do about it
CommsMasters Insights The prospect of ‘giving feedback’ can make even the most confident of leaders stumble over their words or struggle to articulate what needs to be said. A recent Gallup poll found that 69% of senior managers have difficulty
Why We Shouldn’t be Developing Leaders as Coaches
I ran my first coaching skills programme for leaders way back in 1992. At that time the concept of managers coaching was still new, the GROW Model for coaching was a bit ‘out there’ and I recall lively debates around
5 Reasons Why Coaching is *Not* a Useful Tool for Leaders
By Heather Campbell >> I ran my first coaching skills programme for leaders way back in 1992 – more than two decades ago! At that time the concept of managers coaching was a bit ‘out there’ and I recall the lively debates around whether
4 Occasions When Line Managers Can Use Coaching to Add Most Value
By Heather Campbell >> I recently observed an interaction between a senior line manager and their direct report, also a manager. The latter had asked the senior manager for their opinion about something. This senior manager had recently completed a coaching programme