The Secrets To Unlocking the Hidden Power of Your Daily Conversations

By Heather Campbell


Evidence shows that executives and senior leaders spend 90% of their time at work having conversations.

In fact, we have so many, we end up trying to engage in several at once! Go on, you can trust me with your secret. You’ve responded to emails while you’ve been on a Teams call at least once in the last week, haven’t you?

Because they’re so commonplace, we can easily end up treating conversations like commodities – a quick catch-up here, an emailed reply there, an on-the-hoof comment in between…

But conversations aren’t commodities; they’re fundamental to business and leadership success. And the more senior you are, the more impact every one of your conversations has. Far more than you will ever know!

As an expert in human interaction at work, I see the evidence every day of the cost to people and organisations that poor conversations have. Equally, the rewards of effective conversations are clear in terms of reduced stress, increased productivity, greater engagement, enhanced confidence, and higher performance.

As we move from the vacation period into the last four months of 2024, you undoubtedly have many goals that you need to deliver. You’ll have many hurdles to overcome as you do so.

And let me make one thing clear. The quality of the conversations you engage in every single working day over the next four months will be instrumental in how effectively you overcome those hurdles, and how quickly and easily you deliver your results.

During September, I’m going to share with you the proven tools and frameworks that will turnaround the results you achieve. I’ve learned these from researching this core leadership skill-set over the last thirty years, and from coaching executives around the globe in achieving success.

I’m going to share with you:

  • How you can guarantee a good outcome from every conversation
  • How to avoid the three biggest mistakes leaders make that waste time and money
  • How to influence and negotiate with ease
  • How to avoid energy draining conflict

The secrets I’ll share will benefit you in both work and personal conversations, and they’ll make life more fun too.

I’m looking forward to exploring this topic with you – and I’d love your input and feedback as we go through the month. To start with, email me a reply to this one question:

What’s the biggest challenge you face when it comes to having effective conversations at work?

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