Heather here! Confidence in the Covid-19 vaccine is growing, according to a global survey.  And as confidence grows, worry about its side effects is declining. This research highlights the all-important inverse relationship between confidence and fear.  The relationship is clear – for confidence to increase, fear must decrease. The opposite of confidence is not simply a lack of confidence. The opposite of confidence is fear.  The balance between confidence and worry (or fear) doesn’t just apply to the Covid-19 vaccine, of course. ...

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Recently, I’ve been thinking about confidence. As we find our way out of the clutches of the pandemic, confidence is going to take over from resilience as the crucial attribute for leaders and the people they lead.  If we do not have confidence, recovery from the ravages of Covid will be far harder and far longer. Consumer confidence, confidence in our political leaders, confidence in our business leaders, confidence in the safety of our workplaces, confidence in our job security…and confidence ...

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Well, December has arrived. It’s an auspicious month; one that brings Hanukkah and Christmas festivities, one that heralds the end of the calendar year. Here in the UK we’re hunkering down in the depth of winter, while in Australia people are looking forward to summer and the long school break. In the workplace, it’s a time for year-end accounts, budgeting, performance reviews, bonus announcements, objective setting… December isn’t just another month. And, for that reason, it’s a month of heightened ...

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Heather here. Covid-19 is making itself felt more strongly again here in the UK, with varying degrees of lockdown back in force. Talking to clients around the globe, I know that many are also experiencing the sense of one step forward, two steps back brought on by this most insidious virus. Back at the start of September, I had planned to move away from writing on the subject. Leaders I spoke to were looking forward after the summer period; there ...

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Way back in 1997, one-hit wonders Chumbawumba sang ‘I get knocked down, but I get up again. Cos you’re never gonna keep me down’. In more prosaic terms, I’d call this resilience. Dictionary.com defines resilience as: the power or ability to return to the original form, position, etc., after being bent, compressed, or stretched; elasticity.ability to recover readily from illness, depression, adversity, or the like; buoyancy. Most dictionaries have similar definitions. I’m going to stick my neck out here and challenge all these ...

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Heather here. According to BBC Radio 4 this morning, Next (the multinational clothes and homeware retailer) has reported one of the downsides of home-working as ‘missing the cauldron of creativity’ that happens when people are together. I don’t know if ‘cauldron’ is the reporter’s term or if this is the actual word Next used. Either way, I’m not sure that the image of ‘witches brew’ that it evokes quite works. Nonetheless, the report captured one of the hot debates around ...

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