Getting Real Results: Why CommsMasters Is Different

By Heather Campbell

Heard it all before? Perhaps you’ve been reading the information on our website and feel as if you’re getting a serious case of déjà vu.

Perhaps you’ve sought HR training and professional services in the past, or have been made false promises that just haven’t been delivered on. Maybe you’ve just been comparing numerous similar services that all sound the same and promise all of the same results.

In either case, you’ll probably be asking the same, big question: What’s so different about CommsMasters?

Well, I’m going to tell you.

What we do differently

With a background specialising in communication, CommsMasters has analysed many thousands of conversations over the past 20 years. As a result, our expertise can help take people to a much deeper understanding than other professional solutions, and help you to get right to the heart of the real issues affecting your organisation.

As you know, when managers take the skills they’ve learnt back to a fixed, stale environment, they can’t always be effectively applied or nourished as well as they should, and old habits gradually creep back in.

Our programmes take things a step further by offering support to managers using our highly practical approach, called Precision Engineered Communication. We also work with them and in-house HR professionals to identify changes that need to be made to the wider environment within your organisation.

By helping you to understand the real barriers affecting your workforce, you’ll be able to better understand them, address them, and implement real change within your environment – ultimately breaking bad habits that have perhaps been in place for decades.

Precision Engineered Communication

Our unique approach uses a technique we call Precision Engineered Communication (or PEC), which has been specifically designed with the engineering industry in mind. It appeals to business leaders who like a structured, logical approach.

The best way I can describe it is that PEC takes the art out of conversation, and replaces it with science. This essentially gives managers a fail-safe process for having difficult conversations in a way that builds positive relationships and results in constructive outcomes.

We like it because it’s simple; easy to follow, easy to apply, and gets immediate results that you can measure for yourself.

Working with you

When CommsMasters start working with you, we will develop a close partnership that’s highly results-focused, and we’ll be with you every step of the way to provide support when you need it most.

We’ll tailor a programme that works with the resources and tools your organisation already has – it’s by no means a one-size-fits-all service, and we know that every organisation already has very different ways of working. We aim to work with you, not against you, and fit our services around the processes you already have in place.

The best part? Our approach works time after time, and we’ve got the evidence to back it up.

In a recent survey conducted across a sample of 300 managers who completed CommsMasters programmes over the last two years, 100% said that, as a result of the programme, they:

  • Have better working relationships
  • Have increased their team’s performance and productivity
  • Make better use of the different ways they can engage with their team (e.g. one-to-ones, formal performance reviews and updates about organisational change)
  • Deal with underperformance immediately and no longer leave conflict to fester
  • Are better able to motivate their teams during difficult periods of organisational change
  • Are more competent leaders and more effective in their overall organisation role

The results speak for themselves.


If you’ve become disillusioned with HR training and professional services in the past, it’s easy to see why you may be sceptical of companies that promise you the world. However, CommsMasters can work with you to produce realistic, sustainable results you can measure. Don’t believe us? We’ve got the client testimonials and case studies to back it up.

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