Performance Management Archives - Page 2 of 5

C-Suite Leadership, Coaching, Communication, Difficult Conversations, HR, Leadership, Leadership Development, Learning & Development, Organisational Development, Performance Management, Performance Reviews

Getting ready for APRs? Some self-assessment questions to ask yourself first

It’s Annual Performance Review time of year again for many organisations. APRs are amongst those conversations that everyone involved should welcome because of the value they bring. Instead, far too often people dread them. In fact, according to a 2019 Gallup report ‘only 14% of employees strongly agree their performance reviews inspire them to improve. In other words, if performance reviews were a drug, they would not meet FDA approval for efficacy.’ Now, if I were to ask you to list ...

C-Suite Leadership, Coaching, Communication, Covid-19 Leadership, Difficult Conversations, Leadership, Leadership Development, Performance Management

The Importance of Long-Term 1:1 Connection

It’s been a bit of an up and down week here at CommsMasters as we, as a team and individually, have been making sense of new ways of working, the unexpected pressures that now surround us both personally and in business, and the uncertainty that has been brought to so many aspects of life. From my conversations with leaders across organisations big and small, I know we are not alone in this. I’ve been really encouraged to hear from a ...

Coaching, Communication, Difficult Conversations, Fear, Leadership, Leadership Development, Learning & Development, Performance Management, Performance Reviews, Team Management

Why leaders find giving feedback difficult and what to do about it

CommsMasters Insights The prospect of ‘giving feedback’ can make even the most confident of leaders stumble over their words or struggle to articulate what needs to be said. A recent Gallup poll found that 69% of senior managers have difficulty communicating, and 37% find it hard to give negative feedback. [1] In our experience, issues with feedback don’t just arise where a leader needs to communicate what isn’t going well – it can also be hard to tell someone they ...

Difficult Conversations, Fear, Leadership, Leadership Development, Performance Management

If you want people to take accountability – get out of the way!

I recently went on a touring holiday with a friend where I did most of the driving. On the first day, I discovered that this particular friend is a real back-seat driver – and doesn’t even realise it! From which route to take, to the speed we were going, when to indicate or switch lanes, I found myself waiting for comments about what I was doing. As a result, I found myself double- checking and second-guessing everything, even though I ...

Difficult Conversations, Fear, Leadership, Leadership Development, Performance Management

Changing culture starts with changing behaviours

Cultural evolution is essential for the success of any organisation. The ability to flex and redefine culture underpins an organisation’s ability to future-proof for changing markets, different customers and new generations of employees. The right culture provides competitive advantage that can be consistently leveraged over time. That’s why senior leaders are so interested in it – culture is a true differentiator that can’t be copied. What’s more, it has a direct impact on the bottom line. In this week’s insight, ...

Difficult Conversations, Fear, Leadership, Leadership Development, Performance Management

How bad communication skills affect the bottom line

I want to start by busting a myth about communication skills. Something I hear regularly is this idea that communication skills are simply ‘soft’ skills, and therefore don’t have a tangible impact on an organisation’s bottom line. I couldn’t disagree with this more! In this insight, I aim to well and truly bust this myth, by sharing examples from my own experience together with some hard numbers which together reveal the cost of bad communication skills in your organisation. Poor ...